Service Accessibility Issue

Incident Report for ESIMCARD

Resolved

This incident has been resolved.
Posted Dec 28, 2024 - 00:35 EST

Update

We are continuing to work on a fix for this issue.
Posted Dec 27, 2024 - 15:37 EST

Identified

We are currently experiencing a service accessibility issue due to a connectivity error between our origin server and networks. Our team is actively working to resolve the issue and restore normal service as soon as possible.
Posted Dec 27, 2024 - 15:32 EST
This incident affected: Website, Customer Portal, Reseller Portal, iOS App, and Android App.